DYNASTY PROGRAM POLICIES

Welcome to A Step Above’s Dynasty Program! Please take a moment to review our policies for a smooth and enjoyable experience.

TUITION POLICY:

• Tuition ensures quality training and proper studio operation, making timely payments crucial.
• All tuition is due on or before the 1st of each month.
• Prioritize tuition invoices over other payments.
• Tuition is calculated annually. We then take that cost and spread it across the pre-season and regular season. We divide that number by the number of months is each season to ensure manageable payments for our clients.
• No extra charges for months with 5 weeks, no discounts for 2-week months.
• No credit transfers unless for charitable purposes, provided the first student isn’t dropping classes.
• All payments to the studio are non-refundable and non-exchangeable, including full-year payments.

SPECIAL MONTH TUITION RULES:

• December tuition due by December 11th; May tuition due by May 10th.
• Failure to pay on time will affect participation in classes and events.
• No refunds for prior purchases.

CLASS WITHDRAWAL:

• Registration fee and class reservation forfeited upon withdrawal.
• Exceptions for illness or injury with proper documentation.
• To withdraw: Email – AStepAboveDS96@gmail.com stating the student’s full name you would like to withdraw, the reason for withdrawing, and the effective date.

PANDEMIC CLOSURE:

• In case of pandemic-related closure, classes switch to virtual format.
• No discounts or refunds for virtual classes.

LATE TUITION POLICIES:

• After the 5th, tuition is considered late, incurring a $20.00 fee per student.
• By the 10th, unpaid balance results in class exclusion until resolved.
• End of the month non-payment may lead to dismissal.

TYPES OF PAYMENT:

• Auto-draft form required to be kept on file for all Dynasty students or pay session in full.
• Pay online through emailed invoice, cash (no change on-site), or credit/debit card.
• Returned check incurs a $35 fee; participation resumes upon payment.

PARKING

Please park out PAST the arrow sign. For your safety and yes, even in the winter when it is cold, we ask that you park out in front of the building PAST the arrow sign!!

We do not allow students to sit outside to wait for pick up. For the safety of all students, please park and come inside to retrieve your student!

• Please park out in front of the building.
• Please do not park in any space near the building, as these spaces are for our instructors only and Sweet Cherry Arcade customers.
• Please do not park or wait for your student in the handicap parking space as we have patrons who need to use it.

PARENTS MUST REMAIN IN THE BUILDING

For the safety of your child, a parent must remain in the building with any child ages 6 and under. Teachers are unable to stop class to take your child to the restroom or for illness/injury we need parents in the building.

DISCOUNTS

We are proud to offer multiple class, sibling, and full year payment discounts! We also offer a referral bonus for students/families who refer students to A Step Above, the best part is there is no limit on the bonus! Contact us for more information!

INCLEMENT WEATHER, HOLIDAYS AND ATTENDANCE

In case of inclement weather please check:

• Facebook Page www.facebook.com/astepabovedancestudio
• Tune into WLIO and hometownstations.com.
• Be sure you are subscribed to our text alerts!

We do not place cancellations on the studio phone. If schools are cancelled please do not think that we automatically cancel too, please check before coming to your class.

If A Step Above cancels class for weather, etc., classes we will have 5 calamity days. These classes will not be made up unless an instructor chooses too. You MAY schedule a time to make-up the class if you wish by taking another class. After we have surpassed our 5 calamity days, classes will be rescheduled to be made-up around the instructor’s schedule. All weather cancellations will be posted on the studio Facebook page, WLIO, and a text alert will be sent by 2:30 p.m. as weather can change and we want to assure that we need to cancel classes. Occasionally we will dismiss early if the weather gets bad while we are at the studio, we try to give our families 45 minutes notice if we plan on doing this.

HOLIDAYS

Depending upon the calendar, A Step Above will be closed for the following holidays: Labor Day, Memorial Day, Studio Spring break (TBA), Fourth of July, local Trick-Or-Treat, Thanksgiving and Christmas. These classes will not be made up.

ATTENDANCE

As consistency is imperative for progress it is encouraged that all students attend all classes regularly and be on time. Excessive absences (more than 4 unexcused) and tardiness will not be tolerated and will result in dismissal from class. Students may not come to class if they are showing any symptoms of illness, that includes but is not limited to a fever, rash, cough, vomiting, or diarrhea. Students should be fever free for 24 hours without fever reducing medication before returning to class. In case of an absence, please call the studio at 419 222-7223 to inform the instructor. Do NOT text or private message your child’s teacher. All absences need to be reported through the studio phone. It is the responsibility of the parent or student, to schedule a make-up class within one week of the missed class or your make up class will be forfeited and tuition will not be credited. A make-up lesson may or may not be the same length as the original one, will be scheduled around the instructor’s schedule or the student could attend a similar class. Only one make-up class is allowed for specific absences so please make sure to attend as tuition is not credited and another class will not be scheduled. Please note dancers MUST be in attendance the 6 weeks prior to our annual recital. POOR ATTENDANCE CAN RESULT IN YOUR CHILD NOT BEING PERMITTED TO PERFORM IN OUR ANNUAL RECITAL.

QUESTIONS?

Miss is our Business Manager and we encourage you to direct all inquiries and questions to her. If you have questions about tuition, classes, dance wear etc she is the person to ask. Please call her at the studio at 419 222-7223 or see her when you come to dance class.

S.T.A.R Parents

We have the MOST incredible group of parents who operate our STAR Parent group! They run fundraisers and help create student events. All of the fundraisers/events are for ANY dancer of ASA. Always keep up to date on their bulletin board in the lobby and on our website. They will also pass out information! Kiley Melton and Dixie Finch are the two awesome moms who help run our STAR Parent group. They are at the studio numerous times during the week.